Privacy Policy

Updated: [2026.1.1]
Effective Date: [2026.1.1]

This Privacy Policy describes how Wuyue Technology LLC (“we”, “us”, or “our”), registered in China, collects, receives, uses, stores, shares, transfers, processes, and protects your personal information when you visit or interact with our website (the “Website”). We respect your privacy and are committed to protecting your personal information in compliance with applicable laws.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Contact Information

If you have any questions, comments, or requests regarding this Privacy Policy or our privacy practices, you may contact us at:

Company Name: Guangzhou Wuyue Information Technology Co., Ltd.
Phone: +86 20 8985 8624
Address: Room 1405, Building C3, Guigu Technology Park, Lianhe Subdistrict, Huangpu District, Guangzhou

2. Personal Information We Collect

Personal Information refers to information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual.

We collect personal information that you voluntarily provide to us, including:

• Name
• Email address
• Phone number
• Company name

3. How We Collect Your Personal Information

We collect personal information in the following ways:

• When you contact us via forms on the Website
• When you communicate with us by email or phone
• When you submit enquiries or requests through the Website

We do not collect information through third-party tracking or analytics tools.

4. Purpose of Collection and Use

We collect and use your personal information only for legitimate purposes, including to:

• Respond to your enquiries, requests, or communications
• Provide information about our products, services, or support
• Maintain business communications and support operations
• Comply with applicable laws, regulations, or legal processes

We will not use your personal information for purposes not specified in this Privacy Policy without your prior consent.

5. Legal Basis for Processing

Where required by applicable laws, we process personal information on lawful bases, which may include:

• Your consent, where you provide information voluntarily
• The necessity to perform communications or services you request
• Compliance with legal obligations

6. Sharing and Disclosure of Personal Information

We do not sell, trade, or rent your personal information to third parties.

We may share personal information only in the following limited circumstances:

• To comply with applicable laws, legal processes, or government requests
• To protect our rights, property, or safety, or that of our users or others
• With service providers, agents, or contractors who perform services on our behalf (only to the extent necessary to provide those services and under confidentiality obligations)

7. International Data Transfers

Your personal information may be processed or stored in jurisdictions outside your country of residence, including within China. When transferring personal information internationally, we will take appropriate measures to ensure that data is protected in accordance with applicable laws and this Privacy Policy.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once personal information is no longer necessary, we will securely delete or anonymise it.

9. Data Security

We implement reasonable administrative, technical, and organisational measures designed to protect personal information from unauthorised access, use, alteration, loss, or disclosure. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Subject to applicable law, you may have the right to:

• Access personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Withdraw consent where processing is based on consent

To exercise your rights, please contact us at the contact details provided above.

To safeguard security, you may be required to submit a written request or otherwise verify your identity. We may first request that you verify your identity before processing your request. We may refuse requests that are manifestly unfounded or repetitive, that require disproportionate technical efforts (for example, the development of new systems or fundamental changes to existing practices), that pose risks to the legitimate rights and interests of others, or that are clearly impracticable (for example, requests relating to information stored on backup tapes).

In the following circumstances, we will be unable to respond to your request in accordance with applicable laws and regulations:

1. Where the request is directly related to national security or national defense security;
2. Where the request is directly related to public security, public health, or significant public interests;
3. Where the request is directly related to criminal investigation, prosecution, trial, or enforcement of judgments;
4. Where there is sufficient evidence that you have acted in bad faith or abused your rights;
5. Where responding to the request would cause serious harm to the legitimate rights and interests of you or other individuals or organizations;
6. Where the request involves trade secrets.

11. Children’s Information

Our Website is not directed at children under the age of 16. We do not knowingly collect personal information from children without parental or guardian consent. If we become aware that we have inadvertently collected personal information from a child under 16 without consent, we will take steps to delete the information as soon as practicable.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be effective when posted on the Website with a revised “Updated” and “Effective” date. We encourage you to review this Privacy Policy periodically for updates.

13. Consent

By using our Website, you consent to the terms of this Privacy Policy and the collection, use, and processing of your personal information as described herein.